"SPAM"

If you receive spam and/or phishing messages, please proceed as follows:

• You can forward SPAM messagesas an attachment to spam[at]rptu.de. The e-mails will then be processed and appropriate measures will be taken at the RHRZ. If you use this address, you will generally not receive a reply. You can mark the e-mail as "junk" and otherwise delete it.

"Phishing e-mails"

• Please forward PHISHING messagesas an attachment to antivirus[at]rptu.de. Here too, the e-mails will be processed and the necessary measures taken by RHRZ, such as blocking malicious links, blocking sender addresses, blocking possible malware. So you are not only protecting yourself, but everyone at RPTU. Even if you receive an attachment and are unsure whether it may cause damage when you open it, you can forward it to the specified address. You will be informed of the status. If this takes too long, you are also welcome to contact the hotline or the colleague directly.
• How do you forward an e-mail as an attachment? Open a new e-mail and drag and drop the SPAM or PHISHING e-mail into the new e-mail. This allows the RHRZ to evaluate additional information and take better measures to protect everyone!

In the event that you have been "taken in" by a phishing e-mail:

• Please act immediately! Disconnect the computer from the network (switch off the LAN cable or WLAN) and shut it down.
• Contact your local IT support or RHRZ support.
• Only if you have actively reacted to phishing , please use the report form below.

If you have any questions in this regard, you are welcome to contact the Information Security team. We will try to help you!