Central point of contact
The post office at the RPTU is the central point of contact for all incoming and outgoing mail. It plays an important role in communication and the flow of information within and outside the RPTU.
Internal mail
Internal mail is delivered to the post offices in the morning, in the afternoon and, if collected in the afternoon, the next morning. However, this can only be guaranteed if the full address is provided. It is not sufficient to provide only the building/room number, for example. In addition to the name, the department and location should also be specified, e.g. Mr/Ms XY, M+VT, Building 97/Room 811.
External mail
The RPTU mail office is recognised as a self-booking office by Deutsche Post AG. This means, among other things, that only official mail may be sent and allows for priority processing of items posted (which, based on experience, results in short delivery times). Violations of the relevant service regulations of Deutsche Post AG could lead to the withdrawal of the self-booking permit.
External incoming mail is distributed to the mail collection points of the departments on the same day. All outgoing mail received by the mailroom by 12:00 noon is delivered to Deutsche Post AG on the same day.
AT A GLANCE
Opening Hours Monday through Thursday
10:00 a.m. – 3:00 p.m.
Friday
10:00 a.m. – 12:00 p.m.
Contact?
poststelle[at]rptu.de
Filling out the shipping documents
Important notes
Mailing:
- Provide the full address and sender’s name (important in case of inquiries or returns).
- Make the address machine-readable (always place the sender’s information or stamp in the upper left corner or on the back of the envelope).
- Use the smallest possible envelope size to prevent damage.
- For all international mail, the destination country must be specified.
Parcel and Courier Shipments:
- Provide the full address and sender’s information (important in case of inquiries or returns).
- The address must be machine-readable (always place the sender’s information or stamp in the upper-left corner or on the back).
- Use the smallest possible size to prevent damage.
- For courier shipments, always include the recipient’s phone number and contact person.
- For international shipments, include the necessary export documents.
- Sender’s cost center.
- Courier shipments are sent via FedEx Express (formerly TNT) (drop-off by 9:30 a.m.).
FAQ
Frequently asked questions
The post office is located in building 47 on the lowest level of the building.
If you are missing a piece of mail, please send an email to poststelle[at]rptu.de or stop by the mailroom (Building 47) in person.